UX Research

Leader

UX Research Leader with 10+ years of experience elevating user research into a principal-level strategic partner within complex B2B SaaS, Healthcare, and Fintech environments.

Expert in scaling distributed research models, establishing enterprise-grade AI governance, and proving the business value of UX through rigorous ROI measurement frameworks. Proven track record of securing executive alignment, directing cross-divisional service blueprints, and architecting custom, AI-augmented full-stack platforms that eliminate data silos and drastically accelerate design velocity.

Transforms complex organizational challenges into high-performing, democratized research ecosystems.

The work below reflects IC-level contributions prior to moving into research leadership.

Selected work